Policy

Orders

Although we are reachable by telephone, for a personalized order, there is so many information to express, in case any mistake, we only accept orders online, or by Email or Fax. We process order when it is paid.   All unpaid orders are considered as pending orders and are not binding.

Samples

We charge sample fee.  Those samples include only one piece personalized sample. At same time, we may send other ready-made samples or fabric cut for reference. Customers should pay shipping charge of U$25- U$35 vary with different countries.

Amending order

You may amend/cancel order by yourself before it is paid. You may apply amendment/cancellation within 10 days after order is paid. There will be no extra charge. However, if an order is in producing, any amendment/cancellation will be charged according to the stage of producing.

Lead time

A regular order will need 40 calendar days to produce since payment. Another 3-7 days shipping. Producing time within 20-39 days will be considered as a rush order and will be charged U$60 extra rush fee. We do not accept any orders shipping date within 19 days. Shipping date is usually as scheduled, but there may be several days tolerance.

Shipping

We send orders and sample orders by following couriers: Fedex, UPS, TNT, DHL.  It is our own decision to use which courier at the date of shipping. Usually the above four couriers are most reliable, but we are not responsible for any delay caused by courier.

Payment

We accept payment via paypal. You may also use credit card to pay at paypal. We do not accept check. We accept cash order. All payment are required in advance. We do not accept partial payment or COD.

Service Area

At present our service are available only in following countries/areas: USA, Canada, Israel, West Europen countries, Brazil, Australia, South Africa, Panama, Venezuela, Chile, Costa Rica, Hong Kong, Uruguay, Korea.

Claim and Return

All claims for error or damage must be reported within 7 days of receipt of order. All order return should be approved by davidkippot. We are 100% responsible for all cost if we made the mistakes during the producing. We do our best to help customers if the mistake was made by customers.

Privacy

All personal information gathered by this website, will not be disclose, sell, or share. We commit that the information will be only used for orders at our website. Your kippot or other products ordered from us, if not specially declared, we may use the design for show or for samples.

Distributor

We are looking for distributors all over the world. Distributors sell our products under brand Davidkippot will get higher discount. Contact us for detail.

For designers

Welcome designers to cooperate with us !  we provide free sampling service to those designers who register at our website. And we will pay copyright to designers every time when their designs are sold. Designers can monitoring the selling of their own designs at our website. We commit that only sell those designs on this website. The designs should be totally designer’s own work, We are not responsible for any dispute between a third party and designer. Contact us for detail.