Policy

Orders

We take orders online from our website. Please feel free to reach us by phone or by email for any questions. Orders are processed when they are paid. All unpaid orders are not binding.

Samples

We offer free sample of the costumized items for your Bar/Bat Mitzvah, Weding and other events. We will send you photos of the sample made for free of charge. We can ship the sample if you pay U$25 shipping cost. The sample shipping cost can be reimbursed when you place the actual order with us. Just mention that the sample order number in the remark of the order, we will fully refund it to you. Since the sample order is a free service, we reserve the right to accept or reject the sample orders. 

Amending order

You may amend/cancel order with 7 days from the date of order. there will be not extra charge, unless production has started. If an order is in production, any amendment/cancellation will be charged according to the stage of production.

Lead time

A regular order will need 40 calendar days to produce once payment is received. and another 3-7 days shipping. Production time within 30 days will be considered as a rush order and will be charged U$60 extra rush fee. We do not accept any orders shipping date within 19 days from the payment date. Shipping date usually occur as scheduled,  but there may be several days variation due to factors outside of our control.

Shipping

We send orders and sample orders by following couriers: Fedex, UPS, TNT, DHL chosen at our discretion on the date of shipping.  Usually the above four couriers are most reliable, but we are not responsible for any delay caused by the courier.

Payment

We accept payment via Paypal which accepts varies forms of payment.  We do not accept checks.   All payments are required in advance. We do not accept partial payment or COD.

Service Area

At present our services are available only in following countries/areas: USA, Canada, Israel, West Europen countries, Brazil, Australia, South Africa, Panama, Venezuela, Chile, Costa Rica, Hong Kong, Uruguay, and Korea.

Claim and Return

All claims for error or damage must be reported within 7 days of receipt of order. All order returns should be approved by davidkippot. We are 100% responsible for all cost if we made the mistakes during the production. We do our best to help customers if the mistake was made by customers.

Privacy

Any personal information gathered by this website, will not be disclose, sold, or shared. We commit that the information will be only used for orders at our website. If not specifically declared otherwise, we may show your product designs as samples for reference. 

Distributor

We are looking for distributors all over the world. Distributors who sell our products under brand Davidkippot will get a larger discount. Contact us for details.

For designers

We welcome designers to cooperate with us !  We provide free sampling service to those designers who register at our website. And we will pay copyright royalties to designers every time when their designs are sold. Designers can monitor the selling of their own designs at our website. We commit that we only sell those designs on this website. The designs should be totally designer’s own work, and we are not responsible for any dispute between a third party and designer. Contact us for details.